FAQ

Frequently Asked Questions

How long does shipping take?

Most orders are processed within 2–5 business days. Shipping times vary based on your location and the shipping method selected at checkout.

Are your shirts true to size?

Yes! Our apparel is printed on premium Bella+Canvas garments, which offer a modern unisex fit. If you're between sizes and prefer a looser fit, we recommend sizing up.

How should I wash my apparel?

For the longest-lasting print, wash inside out in cold water with like colors. Tumble dry low or hang dry. Do not iron directly on the design.

Do you accept returns or exchanges?

Because many of our items are made to order, we do not accept returns or exchanges for sizing or buyer's remorse. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, and we'll make it right.

Can I cancel or change my order?

If your order hasn't entered production yet, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible.

How can I contact you?

You can reach us anytime through our Contact page or by emailing LaCasaFalcon@gmail.com. We'll get back to you as quickly as possible.